Product Design case study
Packy - a better post-purchase user experience
“Packy” is a mobile app that tracks shipping, gives timely notice and keeps all shopping record so customers can check their packages and returns on the go.
15mins usability bite
the dish washer in our office
I've been working here for 2 years. But I don't know how to start our dish washer. Neither does Tom, Helen, or Angela.
1hr product design exercise
design a produce to improve online shopping
Online shopping doesn’t end when a customer successfully placed an order and received a tracking number. More attention needs to be paid to what could happen to customers after purchase.